HP has discovered that some P66xx and S56xx and HPE-4xx
Desktop Models built in the June / July 2010 time frame have system boards with
a slightly higher than expected failure rate. The following computers may
experience no video at start up and stop responding.
These systems include:
Model Name Product
Number
HP Pavilion Elite HPE-400f Desktop PC BT470AA
HP Pavilion Elite HPE-400y Desktop PC BT471AA
HP Pavilion Elite HPE-410f Desktop PC BM424AA
HP Pavilion Elite HPE-410y Desktop PC BM425AA
HP Pavilion Elite HPE-441f Desktop PC BT519AA
HP Pavilion Elite HPE-447c Desktop PC BT584AA
HP Pavilion p6610f Desktop PC BM417AA
HP Pavilion p6616f Desktop PC BT503AA
HP Pavilion p6617c Desktop PC BT427AA
HP Pavilion p6620f Desktop PC BM419AA
HP Pavilion p6622f Desktop PC BT492AA
HP Pavilion p6633w Desktop PC BT429AA
HP Pavilion p6636f Desktop PC BT512AA
HP Pavilion p6640f Desktop PC BM422AA
HP Pavilion p6653w Desktop PC BT529AA
HP Pavilion p6654y Desktop PC BT551AA
HP Pavilion p6674y Desktop PC BT552AA
HP Pavilion p6677c Desktop PC BT432AA
HP Pavilion p6687c Desktop PC BT543AA
HP Pavilion Slimline s5660f Desktop PC BM430AA
Based upon HP records concerning your computer
purchase(s), your
computer(s) may be affected. HP is implementing a Limited
Warranty Enhancement for your system.
If you are seeing this type of failure, HP recommends
that you
visit:
This document describes the program and how it will
affect you.
HP regrets any inconvenience this may have caused you and
we look forward to assisting you.
Sincerely,
Hewlett-Packard Company
If you need additional assistance with resolving this you can contact us at 631-764-2600 or e-mail us at info@f1netwox.com
-Will Kutzler
F1 Networx Inc.
If you need additional assistance with resolving this you can contact us at 631-764-2600 or e-mail us at info@f1netwox.com
-Will Kutzler
F1 Networx Inc.
